LQ777 Privacy Policy

1. Introduction

This Privacy Policy applies to all personal data collected by LQ777 ("we," "us," "the Platform") through the lq777.vu website, the LQ777 mobile app, customer support channels, and any related services. It covers players across the Philippines, including those in Manila, Cebu, Davao, Quezon City, and everywhere else in the country.

By registering an account on LQ777, you confirm that you have read and understood this Privacy Policy. If you disagree with how we handle personal data, you should not register or use the platform. This policy should be read alongside our Terms and Conditions.

2. Data We Collect

LQ777 collects personal data in three main ways: information you give us directly when you register or use the platform, information generated by your activity on the platform, and technical information collected automatically by the systems that run the platform.

Information You Provide

• Full legal name and date of birth (required for account registration and KYC verification)
• Mobile number — verified by OTP at registration and used for account security
• Email address, used for account communications and security notifications
• Government-issued ID documents submitted for KYC verification before higher-value withdrawals
• PHP payment account details (e.g., GCash number, Maya account, bank account) used for deposits and withdrawals
• Voluntary information provided when contacting customer support

Information Generated by Your Activity

• Deposit and withdrawal transactions, including amounts in PHP, dates, and payment channels used
• Game activity — which games you play, bet amounts, session duration, and results
• Sports bets placed through the Bet section, including market selections and outcomes
• VIP tier progress and points accumulated
• Responsible gaming settings you configure, including deposit limits or self-exclusion requests

Technical Information Collected Automatically

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session start and end times, pages visited within the platform
• Cookie data (see the Cookies section below)

3. How We Use Your Data

Every piece of data LQ777 collects has a specific purpose. The table below outlines the main uses.

LQ777 does not use your data for any purpose not listed here without first updating this Privacy Policy and notifying you where required.

4. Sharing & Disclosure

LQ777 does not sell personal data to third parties. We may share your information only in the limited circumstances described below.

Service Providers

We work with third-party service providers who help us operate the platform — including payment processors handling PHP transactions, identity verification services for KYC, and technical infrastructure providers. These parties receive only the data necessary to perform their specific function and are required to handle it securely.

Legal Requirements

LQ777 may disclose personal data where required by applicable law, or in response to valid legal process from government or law enforcement authorities. We will disclose the minimum data necessary to satisfy such requests and, where legally permitted, will notify you.

Fraud Prevention and Platform Integrity

Where we suspect fraudulent activity, money laundering, or other conduct that threatens the integrity of the platform or the safety of other players, we may share relevant information with fraud prevention services or relevant authorities.

5. How We Protect Your Data

Protecting player data is a core operational responsibility at LQ777, not a secondary concern. The platform uses a layered security approach that covers data in transit and data at rest.

• SSL/TLS encryption is applied to all data transmitted between your device and LQ777 servers — this includes login sessions, transaction processing, and account settings updates
• Stored data is encrypted and access-controlled; internal access to player records is limited to personnel with a legitimate operational need
• OTP verification is required for new device logins and for withdrawal requests, adding a second layer of authentication beyond your password
• The LQ777 App supports biometric authentication as an additional account security option
• Regular security reviews are conducted to identify and address vulnerabilities

No system is completely immune to security incidents, but LQ777 maintains the technical and organisational measures appropriate to the nature of the data we hold. If you believe your account has been accessed without your authorisation, contact support at [email protected] immediately.

6. How Long We Keep Your Data

LQ777 retains personal data for as long as your account is active and for a reasonable period after account closure, as required to fulfil the purposes for which it was collected and to meet our legal obligations.

• Account registration data and KYC documents are retained for the duration of the account relationship and for a period after closure consistent with applicable record-keeping requirements
• Transaction records in PHP are retained for the period required by applicable financial record-keeping standards
• Support correspondence is retained for as long as needed to resolve the relevant issue and for a reasonable period thereafter
• Technical session data is retained for a shorter period — primarily for platform troubleshooting and security review purposes

When data is no longer required for any of the purposes described in this policy and no legal obligation requires its retention, LQ777 will delete or anonymise it.

7. Cookies & Tracking

The LQ777 website uses cookies — small text files stored on your device — to make the platform function correctly and to understand how players use it so we can improve it over time.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during a visit and security cookies that help prevent cross-site request forgery. You cannot opt out of these without opting out of using the platform.
• Performance cookies: Help us understand which parts of the platform are working well and which need attention. Data collected is aggregated and does not identify you personally.
• Functional cookies: Remember preferences you've set — such as language or display settings — so you don't have to re-enter them on each visit.

LQ777 does not use third-party advertising cookies or allow external advertising networks to place cookies on this platform. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use the platform.

8. Your Privacy Rights

As a player using LQ777, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your account details and the specific request.

LQ777 will respond to data rights requests within a reasonable time frame. Some requests may require identity verification before we can act on them, to ensure we're disclosing or modifying the correct player's data.

9. Minors & Age Policy

LQ777 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you believe that someone under 21 has registered on LQ777, please contact us at [email protected] so we can investigate and take appropriate action, including account closure and data deletion.

Age verification is part of the registration process and is reinforced through KYC document checks before higher-value account activities are permitted. For more information on our approach to responsible play, visit the Responsible Gaming page.

10. Policy Updates

LQ777 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to how we describe our practices. When we make changes, the "Last updated" date at the top of this page will be revised.

Where changes are material — meaning they significantly affect your rights or how we use your data — we will notify you through the email address registered to your account or through a notice within the platform. For minor clarifications, the updated policy will be published here without a separate notification.

11. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise a data right, or need to report a privacy concern, please reach out to the LQ777 support team. We're available around the clock.

For general account questions, the FAQ page covers many common topics. For questions about our platform's Terms of Use, see the Terms & Conditions page.